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Mortgage Insurer’s Loss Management Success Frees Capital for New Business
CHALLENGE: Mounting losses for the Mortgage Insurance sector not only drains reserved capital, but also precludes new underwriting business. Compounding the problem, claim volume is increasing month-over-month pressuring internal claim investigators to keep up. SOLUTION: After careful consultation with the Mortgage Insurer’s claims department, Digital Risk deployed Portfolio Review and a team of fraud experts to investigate mortgage insurance claims. Next, Digital Risk’s forensic analysts review the loan’s underwriting for errors. Then, Digital Risk’s specialized outreach team conducts borrower interviews including Spanish speaking borrowers. Finally, Digital Risk integrated its document management systems with the client’s imaging and claims system to create a seamless exchange of files and claims data. RESULTS: Claim reserves reduced by 10% and achieved an enviable 45x ROI freeing capital for new business origination. SOLUTION: Loss Management ANALYTICAL TOOLS: Portfolio Review, Severity, Coral EXPERT SERVICES: Forensic Analysts, Collateral Advisory Services, Fraud Detection and Prevention |
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