Jennifer Deal is a Senior Research Scientist at the Center for Creative Leadership (CCL©) in San Diego, California, an Affiliated Research Scientist at the Center for Effective Organizations at the University of Southern California, and a contributor to The Wall Street Journal’s “Experts” panel on leadership. Her work focuses on global leadership and generational differences, and has been featured in such media outlets as the Harvard Business Review, The Economist, New York Times, Wall Street Journal, The Guardian, strategy+business, Forbes, Fortune, South China Morning Post, Globe and Mail, and many other news outlets.
She is the manager of CCL’s World Leadership Survey and the Emerging Leaders research project. In 2002 Jennifer co-authored Success for the New Global Manager (Jossey-Bass/Wiley Publishers), and has published articles on generational issues, the always-on work environment, the strategic use of information in negotiation, executive selection, cultural adaptability, global management, and women in management. Her second book Retiring the Generation Gap was published in 2007 (Jossey-Bass/Wiley Publishers).
An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia). Her third book, co-authored with Alec Levenson, is entitled What Millennials Want from Work and focuses on who Millennials are, what they want, and why it matters (2016, McGraw-Hill).
She holds a B.A. from Haverford College and an M.A. and Ph.D. in industrial/organizational psychology with a specialty in political psychology from The Ohio State University.